Return Request Received | EMA Nutrition LLC
Request Received

We'll Make It Right.

Thank you for submitting your return request and attaching your proof documents. Our Customer Support team is reviewing your request and will respond within 1 business day with the next steps.

01

Document Review

We review your request, invoice, and photos within 1 business day.

02

Authorization & Instructions

You receive return instructions and, for approved damaged/defective/incorrect claims, a prepaid return label.

03

Resolution & Refund

Once inspected, approved refunds are issued to the original payment method within 7–30 business days.

Please Remember
  • Returns must be requested within 10 days from the original invoice or delivery date.
  • For damaged, defective, or incorrect products, contact us within 5 business days of delivery.
  • Products must remain unopened, unused, and in their original packaging.
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Need to add details or have questions? Email us at [email protected]